Terms and Conditions

By accessing and using the Product World USA (PWUSA) website, you agree to be bound by the following conditions of use, legal notices, and privacy policy. Throughout this document, "PWUSA" refers to Product World USA or Productworldusa.com and its designees, as deemed appropriate by PWUSA.

PWUSA reserves the right to make changes to the website and its conditions of use and legal notices at any time. If you are dissatisfied with the PWUSA website, its content, or the conditions of use and legal notices, your sole and exclusive remedy is to discontinue using the site.

Disclaimers and Limitation of Liability:

PWUSA and its associates shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use or inability to use the PWUSA website. Please note that the PWUSA website is intended for individuals aged 13 years or older. It is not directed at children under the age of 13. Users below the age of 13 should seek the assistance of a parent or guardian to use this site.

Product Display/Colors:

The PWUSA website strives to display product images as accurately as possible. However, we cannot guarantee that the color you see exactly matches the product color, as it may vary depending on the monitor you are using.

Errors on Our Site:

Prices and product availability are subject to change without notice. We will correct errors, inaccuracies, or omissions on the website, including after an order has been submitted and regardless of whether the order has been confirmed and your credit card charged. If your credit card has already been charged for a purchase and your order is canceled, PWUSA will issue a credit to your credit card account for the amount charged. The timeline for crediting your account will follow individual bank policies. If you are not fully satisfied with your purchase, you may return it in accordance with PWUSA's Return Policy.

Sales Tax Policy:

PWUSA collects and remits sales tax as required by U.S. law. Tax-exempt entities can take advantage of tax-exempt status for purchases made at Productworldusa.com. To place a tax-exempt order, please contact pwusa@productworldusa.com for assistance with tax-exempt transactions.

Paying for Your Order:

You can pay for your orders using PWUSA gift cards, electronic digital coupons, PayPal, or a major credit card issued in the United States of America. We currently accept Visa®, MasterCard®, American Express®, and Discover® Card. Your credit or debit card will be charged when you initiate the purchase of the product.

Using Promotional Codes:

Promotional Codes used on Digital Coupons are debited at the time of placing an order. Digital Coupons are automatically redeemed for purchase totals, up to the total purchase amount. Digital Coupons must be used before their expiration date and within a single transaction. Coupons cannot be replaced if lost, stolen, deleted, or if you cancel or return your purchase. If the price is reduced below the coupon value, the excess coupon value will not be refunded.

Using Reward Certificates:

Reward Certificates used on orders are debited at the time of placing an order. The value of Reward Certificate(s) must be equal to or less than the purchase amount. Reward Certificates are for one-time use only and require a valid credit card, gift card, or Pitch InTM Card when used online. Reward Certificates must be used before their expiration date and within a single transaction. Certificates cannot be replaced if lost, stolen, deleted, or if you cancel or return your purchase.

Using Gift Cards:

Gift cards are debited at the time of placing an order. They are automatically redeemed for purchase totals, up to the total purchase amount. If the total purchase amount exceeds the value of the gift card, you must use another card or a credit/debit card to pay the difference. Any amount charged to a credit or debit card follows the set policies. In the case of a partial return of an order using both a gift card and a credit/debit card, the returned amounts will first be credited to the credit/debit card, and any remaining balance will be credited back to the gift card.

Validating Your Order:

After placing an order using our shopping cart, we will verify the information provided for validity, including payment method and shipping address. We reserve the right to reject any order, and/or limit quantities without providing a reason. If we reject your order, we will attempt to notify you using the email address provided with the order. Your credit or debit card will generally not be charged if we reject an order, and we will process a refund if the charge has been made.

Order Acceptance/Confirmation:

Receipt of an electronic or other form of order confirmation does not indicate our acceptance of your order or confirmation of our offer to sell. PWUSA reserves the right to accept or decline your order for any reason after receipt of your order.

Return Policy:

All sales made through the PWUSA website are subject to PWUSA's return policy. For a complete explanation of the return policy, please refer to the Return Policy in our resources section.

Order Limitations:

PWUSA may, at its discretion, limit or cancel quantities purchased per person, per household, or per order. We also reserve the right to reject any order placed with us, including orders from the same PWUSA website account, using the same credit card, or sharing the same billing and/or shipping address. If we make changes to an order, we will attempt to notify you through the email and/or billing address provided at the time of purchase.

Information Submitted by Users:

By providing us with your thoughts and comments, you grant us an unrestricted, irrevocable license to use, reproduce, display, perform, modify, transmit, and distribute those materials or information without cost.

Shipping:

All orders placed on this site are subject to product availability and will be shipped according to PWUSA's shipping policies.

In the rare event that your order does not arrive, please notify us of lost items within 20 days from receipt of the shipping confirmation email.