Product World USA: Shipping policy
At PWUSA, we strive to provide a seamless and efficient shipping experience for our valued customers. To ensure clarity and satisfaction, we have outlined our Shipping Policy below:
- Shipping Deadlines
We understand the importance of timely delivery, and we make every effort to process and ship your orders as quickly as possible. Most orders will be processed and shipped within one business day. If you opt for expedited shipping, we may even dispatch your order on the same day, depending on when it is received.
For domestic orders, we primarily utilize UPS or USPS, while international orders are shipped through UPS, USPS, or FEDEX. Our default shipping method for domestic orders is standard UPS Ground service. However, if you prefer a different carrier or shipping method, please let us know, and we will do our best to accommodate your request.
- Freight Costs
To ensure transparency, we will clearly outline the freight charges on your invoice for all orders. However, if you have a prearranged agreement regarding shipping costs before your order is shipped, we will honor that arrangement accordingly.
- Parcel Insurance
The safety of your parcels is of utmost importance to us. By default, we may insure parcels at the published carrier insurance rate to safeguard your shipment. However, if you wish to handle insurance independently, please provide us with written instructions. In such cases, PWUSA assumes no liability for lost or damaged parcels once they leave our warehouses.
- International Shipments
Please be aware that certain products and brands distributed by PWUSA may not be available for export. We kindly request that you review the product details and restrictions before placing an international order. If you have any questions or concerns about international shipments, our customer support team will be more than happy to assist you.
At PWUSA, we aim to provide a smooth and efficient shipping process to ensure your satisfaction. If you have any specific shipping requirements or concerns, please feel free to contact our customer support team, and we will do our utmost to assist you.
Thank you for choosing PWUSA as your trusted partner for your shipping needs.